CRASH POLICY

For the first 30 days following the purchase of an ASSOS product, we will repair or replace the item free of charge if damaged during a crash. Simply select CRASH POLICY in the drop-down menu of the CONTACT US form and provide the requested information. We will then contact you regarding your free repair or replacement product.

Beyond the initial 30-day period, we will still endeavor to assist you in the event you damage an ASSOS product in a crash. In many cases, crash-damaged ASSOS products can be repaired, though we will reasonably charge for this service. Use the CONTACT US form to reach us regarding the repair.

FREQUENTLY ASKED QUESTIONS

What is ASSOS’ warranty policy or product guarantee?
How can I make a claim on the ASSOS warranty? Is a product purchased over two years ago still under the ASSOS warranty? I heard ASSOS has a “crash policy” – how does it work? What do I need to do to resolve a product issue with ASSOS customer service?